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City of Salem
SALEM COMMUNITY CHARTER SCHOOL
Department of Elementary and Secondary Education
MassONE
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FirstClass Documentation
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FirstClass
Overview
I.
FirstClass Overview
Quick Reference Sheet
Initial FirstClass Set Up
T1.
Setting up Mail Access
A3.
Change to Inbox and Outbox View
A6.
Preferences
Helpful Information
Troubleshooting Logins
General Mail Functions
G1.
Mail and Messaging Using FirstClass
G2.
Addressing Messages
G3.
Sending Messages
G4.
Replying or Forwarding
G5.
Reviewing Message History
G6.
Spellcheck
G7.
Working with Attachments
Advanced Mail Functions
G8.
Saving, Printing & Creating Message Folders
G9.
Unsending, Delete and Expiry
G10.
Enhancing Message Content
G11.
Sorting and Grouping Messages
G12.
Signatures
A1.
Auto Reply and Mail Forwarding
A2.
Threading Messages Together
A4.
Removing Flags
A5.
Conferences
Conference Request Form
Appendix
Frequently Asked Questions
